Support

Frequently Asked Questions

Find answers to common questions about DC Forté's platform, membership, features, and policies.

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Common Questions

Everything You Need to Know

Browse our comprehensive list of frequently asked questions covering membership, features, billing, privacy, and technical support. These answers address the most common inquiries from DC Forté members.

DC Forté is a global ecosystem connecting data center professionals, employers, and mentors. The platform combines verified credentials, AI-powered matching, and continuous learning to advance careers, accelerate hiring, and raise industry standards.

Membership is open to both individual specialists of all nationalities, and data center employers. Professionals gain access to verified credentials, opportunities, and rewards, while employers use DC Forté’s tools to discover, assess, and retain top talent.

DC Forté goes beyond listings. It's a connected ecosystem, specifically designed for the data center industry, offering blockchain-verified skills, AI-driven matching, real-time market insights, and ongoing career guidance—helping professionals grow and employers hire smarter. Sponsors invest in a membership that gives them access to post credible, prestigious job opportunities — ensuring every role listed is genuine.

Yes. New members enjoy the first three months free, with full access to DC Forté's tools and resources. Billing begins in the fourth month, giving you time to explore risk-free.

Use Forté Passport to validate professional experience. Each credential is blockchain-certified, instantly verifiable, and designed to stay current through periodic renewals.

Bronze gives you all the essentials you need to connect, certify, and grow. Bronze members get access to the Forté Xchange global talent marketplace, Forté IQ intelligence feed, Forté Passport skill certification, the Forté Rewards program, and participation in the DCX Innovation Challenge.

Silver unlocks all Bronze benefits plus exclusive tools for accelerated growth — including a personal Forté Navigator concierge, priority job matching and alerts, access to exclusive Forté IQ content and events, and fast-track Forté Passport certification for verified recognition.

Absolutely. You can upgrade, downgrade, or cancel your membership at any time directly from your dashboard.

Sponsor Membership is a comprehensive hiring and talent engagement solution built for data center companies. Sponsors access verified talent, AI-powered screening, and actionable market intelligence—all while building private, branded talent networks.

DC Forté offers two tiers:

  • Gold — growth-focused partnership for expanding companies (includes 3 placement credits and full platform access).

  • Platinum — designed for industry leaders (includes 30+ credits, advisory eligibility, and co-branding opportunities).

Placement credits provide flexible hiring power. Each credit represents a verified hire or placement made through the platform.

Forté HireSense automates interviews and candidate assessments 24/7, using AI to evaluate skills and fit—accelerating the hiring process without compromising quality.

Forté IQ provides real-time data on salary benchmarks, talent availability, and hiring trends—helping sponsors make data-driven workforce decisions.

Yes. Sponsors can use DC Forté's internal mobility tools to identify employee potential, guide career development, and improve retention through transparent career pathways.

Platinum sponsors receive all Gold benefits plus a dedicated Sponsor Success Manager, eligibility for Advisory Council participation, access to custom intelligence and benchmarking, and co-branding opportunities that enhance employer visibility.

Membership billing begins automatically after your free three-month trial. You can cancel or upgrade anytime before the start of the fourth month.

Yes. You can upgrade, downgrade, or cancel your plan from your account dashboard at any time. Changes take effect at the next billing cycle.

All member data is encrypted, stored securely, and never shared without consent. Skill credentials use blockchain verification, ensuring authenticity and transparency.

Yes. Members can manage visibility settings to control which employers or peers can view their profiles, credentials, and activity.

Put your query in the Contact Us form and a member of our Support Team will be in touch.

Kalido is an amazing AI-powered platform that matches your skills and goals to people, teams and jobs, surfacing otherwise hidden opportunities. It powers the DC Forté ecosystem by matching the right specialists to great job vacancies in seconds.

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